1. Acceptance of these terms
By accessing or using this website, you agree to these Terms of Use. If you do not agree, please do not use the website. “SYNAM,” “we,” “us” and “our” refer to SYNAM Consulting.
2. Purpose of the website
The website describes SYNAM's professional service areas and allows visitors to submit an enquiry or consultation request for SYNAM to review. It does not provide an online account, payment facility, document repository or automated professional opinion.
3. No professional relationship from website use
Browsing the website, completing a form or sending an initial message does not by itself appoint SYNAM or create a tax, accounting, legal, fiduciary or other professional adviser-client relationship. An engagement begins only after SYNAM confirms acceptance and the parties agree on the relevant scope, responsibilities and terms.
4. General information only
Website content is provided for general introductory information. Tax, accounting, regulatory and business requirements can depend on facts, timing and jurisdiction and may change. Do not act or refrain from acting solely on the basis of this website. Obtain advice appropriate to your particular circumstances.
5. Your responsibilities
When using the website or contacting SYNAM, you agree to:
- Provide information that is accurate to the best of your knowledge.
- Use the website only for lawful purposes.
- Not attempt to disrupt, damage, probe or gain unauthorised access to the website or related systems.
- Not impersonate another person or submit information without proper authority.
- Avoid sending passwords, banking credentials, payment-card details or sensitive documents through the website forms.
6. Consultation and contact submissions
Online forms are checked using Cloudflare Turnstile and, when accepted, stored for SYNAM to review. The website requests an acknowledgement email to the address you provide and a notification email to SYNAM. A displayed reference or acknowledgement confirms technical receipt only; it does not guarantee email delivery, a response time, acceptance of an engagement or any professional outcome.
7. No guaranteed response or outcome
SYNAM aims to review genuine enquiries but does not guarantee a particular response time, acceptance of an engagement, professional conclusion, regulatory outcome, tax saving or business result. Any urgency selection on a form is informational and is not a service-level commitment.
8. Fees and payments
The website does not publish a binding fee schedule or accept payments. Where SYNAM accepts an engagement, applicable fees, payment instructions and scope will be communicated separately through an authorised channel. Do not send funds based solely on unverified website or social-media messages.
9. Intellectual property
Unless otherwise stated, the website's SYNAM name, logo, written content, layout and original materials are owned by or used with permission by SYNAM. You may view and print reasonable portions for personal or internal business reference. You may not reproduce, modify, publish, sell or commercially exploit the website or brand assets without permission.
10. Third-party links and services
The website relies on or links to third parties, including Vercel hosting and server-side functions, Neon Postgres database services, Cloudflare Turnstile, Resend transactional email delivery, WhatsApp, email providers, font services, icon libraries and content-delivery networks. SYNAM does not control every aspect of their availability, content, security or privacy practices. A link does not necessarily mean SYNAM endorses every part of the third-party service.
11. Website availability and changes
We may update, suspend or withdraw website content or functionality without notice. We take reasonable care but do not guarantee that the website will always be available, uninterrupted, secure or free from technical errors.
12. Limitation of responsibility
To the extent permitted by applicable law, SYNAM is not responsible for loss arising solely from reliance on general website information, failure of a third-party communication service, unauthorised use of a visitor's device or circumstances outside SYNAM's reasonable control. Nothing in these terms excludes responsibility that cannot lawfully be excluded.
13. Privacy
Our Privacy Policy explains how website-form information and messages sent to SYNAM are handled. It forms part of these terms.
14. Governing law
These website terms are governed by the laws of Uganda. Any dispute relating to website use will be subject to the applicable processes and jurisdiction of the courts of Uganda, unless the parties agree to another lawful dispute-resolution process.
15. Changes to these terms
We may revise these terms when the website, services or applicable requirements change. Updated terms take effect when published with a revised effective date.
16. Contact
Questions about these terms may be sent to info@synam.co.ug or through WhatsApp at +256 776 202 502.